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MICROSOFT: STOP HARRASSING LEGITIMATE CUSTOMERS WITH WGA.

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Please forum respondents (either MVP, Microsoft or otherwise) Stop trying to defend a deeply flawed approach to solving a problem of piracy. It simply has far too many variables and exceptions to the rule that it cannot work.

When I sit here and try to calculate what will be millions of unpaid hours of each well-meaning user trying to get big bad Microsoft and their tricky software engineering to accept that these people did NOT steal their software but purchased them legitimately.

For a start off, stop wasting your time forcing top brand computers preinstalled with OEM Windows. You simply canot buy a Toshiba without Windows, so why waste the poor customer's precious time (unpaid at that) convincing Microsoft that they are not software pirates?

Any computer that was capable of being purchased without a Windows license is where you should be targeting. Clone desktop PCs for example. Stop harassing people who bought brand computers preinstalled with Windows and save your harassment software for the Clone PC owners. 

Had you thought about this problem earlier, and I knew this would be an issue for you later, a week after you released Windows 95, you would not be giving yourselves all this work.

Now I understand the strategy you have taken and that is use a most effective broad based system to trap the most amount of offenders (or offending machines) in the most least-action way. But the strategy if seriously flawed and Microsoft has most likely calculated their profits from recovered revenue in license fees against the inconvenience of having to provide a way to deal with the millions of complaints.

I can tell you right now a Forum is not going to do it.

I smell the largest class-action law suit in the history of the software world coming Microsoft's way very soon and I will personally be at the very top of the complainant's list, because you cannot in any way justify stealing 5 or 6 hours from someone's time testing and complying with all your clever little tools, MGADiage, legitchk, keyupdate etc, etc,that simply do NOT work for the majority of cases, and that disciminate against legitimate users.

I hope a Microsoft Executive is paying very close attention to this post, because I will not allow you to waste any more of my precious time on this issue that you yourselves created.

That said, I have absolutely no sympathy for the software pirates. You have evey right to harass the pirates after all they are just low-level criminals. But be warned, many people think the Office software that came bundled on their computer is genuine and now they find they were tricked by a computer store who is long gone by now. Is it fair for the customer to pay for that theft? We are installing OpenOffice on the customer's machine and I think a lot of users will move away from Microsoft over this issue.

I suggest you rethink your strategy and stop taking this heavy-handed approach as you first did when you implemented 30 day actiavtion of XP.

Thank you

CDISXM

 

 

 

 


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